Rose Heathcote was born and raised in Johannesburg, South Africa. With a background in Industrial Engineering, she has been privileged to research, apply and teach Lean Thinking and Operational Excellence for close to 25 years, in both the public and private sectors. Rose is personally dedicated to organisational transformation and developing the capacity for solving problems. She has coached 120+ micro through to multinational enterprises across most sectors in Africa, United Kingdom, India and the Middle East. She continues to seek fresh ways of applying tried and tested principles.